Our Quality Policy

Our Quality Policy as Samsun Commodity Exchange : is to give quality service to our customers / members carrying out trade activities in Agriculture, Food and Livestock sectors in the fastest way, to minimize errors in the services offered, to maximize member satisfaction, to ensure the continuity by adopting to comply with all the requirements and to take continuous improvement goals.

Sinan ÇAKIR
Chairman

Member Relations Policy as Samsun Commodity Exchange;
We are committed to ensuring that our members are able to easily communicate their demands, suggestions and dissatisfaction, are evaluated objectively, fairly, carefully and confidently, in a way that does not contravene our legal requirements and policies, that the necessary remedies and controls are constantly made to ensure that the same dissatisfaction does not occur, Is to follow a member-centered approach that recognizes the dissolution of customer dissatisfaction as the main principle.

Sinan ÇAKIR
Chairman of the Board

As Samsun Commodity Exchange, the most effective way to use the resources which are taken from the members of TOBB Law numbered 5174, which is the registration fee, the annual membership fee, the membership fee, the fees charged for services, document fees, publications income, donation-aid, participations and other incomes, And to fulfill our budget and accounting processes in accordance with the accounting principles and rules such as social responsibility, personality, continuity, periodicity, measurement with money, impartiality and documentation, consistency, full disclosure, prioritization, materiality and cautiousness.

Sinan ÇAKIR
Chairman of the Board

Samsun Commodity Exchange as Human Resources Policy;

• Employing the creativity of its employees who continuously increase their service capacity and quality, provide added value to the region and country, meet the expectations of their stakeholders, value their employees, use open and efficient use of resources, sensitive to the environment, work health and work safety, , Towards being a customer / member-focused stock exchange,
• By meeting the skills and abilities of employees with their work requirements,
• We do not discriminate between our employees by providing equal opportunity, regardless of age, gender, nationality, race, ethnicity, religion, political approach and physical condition,
• The individual and institutional values are shared in consideration of the material and moral rights; Providing a qualified, peaceful and warm working environment,
• By increasing the motivation of our employees and their commitment to the organization,
• High level of education, open to innovation and change, entrepreneurial, dynamic, result oriented, using human resources efficiently by bringing people who aim to develop themselves and work to the institution.

Sinan ÇAKIR
Chairman of the Board

Communication and Communication Policy as Samsun Commodity Exchange;
It is aimed to provide service to the customers / customers who are continuously developing their technology, who are constantly improving their service capacity and quality, providing added value to the region, meeting the expectations of their stakeholders, employing value, using open source, using resources efficiently, being sensitive to environment, work health and safety, On the way to becoming a member-focused stock exchange,

With our stakeholders, we are in and out of the institution; To provide timely and accurate sharing of up-to-date information provided in a regular and bi-directional manner by using all kinds of communication facilities required by technology, including written and visual media, with honest, transparent, ethical, understandable, sustainable and accountable principles, To use it effectively.

Sinan ÇAKIR
Chairman of the Board

Our Computing Policy as Samsun Commodity Exchange;
It is aimed to provide service to the customers / customers who are continuously developing their technology, who are constantly improving their service capacity and quality, providing added value to the region, meeting the expectations of their stakeholders, employing value, using open source, using resources efficiently, being sensitive to environment, work health and safety, On the way to becoming a member-focused stock exchange,

To provide a safe and fast service to internal and external stakeholders, to provide advanced technology solutions based on experiential and information, to have a professional information processing and technology infrastructure which is continuously developing and following the innovations, by regularly monitoring the developments experienced, Is to utilize information and technology infrastructure resources efficiently and effectively, meeting the requirements of software, hardware and other information services required by our units.

Sinan ÇAKIR
Chairman of the Board